Effective Influencing and Leadership

From my module Coaching for senior managers:

Our families give us a lot of advice and beg us to do them and we don't do them. Our friends give us a lot of advice and we don't do them. Our colleagues and bosses provide us with a lot of training and advice and we still don't do them. What is the missing link? What is it that can make us do what we know? What is it that stops us from doing what we know?

The missing link is coaching which creates self awareness and makes the person become self responsible and self motivated .

When a manager knows how to coach, a manager helps the worker to want to do what is needed by making the worker self aware and remove the internal barriers that prevent the worker from performing . In so doing the worker becomes self empowered , self starting and self responsible which lightens the load of the manager and makes the unit excellent .


Changes in mindset make coaching the best approach for the XYZ generation.

Older generation are used to the authoritarian style. They are those born in 1950s . They are very good and capable leaders and run their organizations very well. They become even better when they learn how to become coach leaders.

Present generation workers born in 1980's to 1990s question authority and need to know why , want to use their own ablities. This will include the youngest staff members . They will be seen by older generation leaders as unmotivated and lacking discipline. In actual fact they are just as motivated and disciplined , only they need a leadership style that is more coaching and they need to know why .
Failing to leaverage on initiative of the workers is a loss to the organization and will cause a lot of resistence due to the nature of the XYZ generation who are no longer motivated only by earning a living .

Dr Suriyakhatun Osman
Holistic Leaders Sdn Bhd